Talking to your therapist before booking
What the chat before booking is for, and why some details appear hidden.
Updated on 8 Oct 2026 · 1 min read
From any profile you can message them with your questions: how they work, whether they have experience with what you’re going through, or what availability they have.
Good to know
- It isn’t therapy. It’s a space to get to know each other, not to work on what’s happening to you.
- It isn’t an emergency channel. Your therapist isn’t on call. If you’re in danger, call 024 or 112.
- Contact details hidden. For your safety, phone numbers, emails and links are hidden until the first paid session.
Can’t find what you’re looking for?
Write to us and we’ll reply on working days. This channel isn’t for emergencies.