Urgent help

If you’re having a very hard time right now

You don’t have to go through this alone. There are people ready to listen to you now, for free and in confidence, at any time.

Call 024 Call 112

Do you need help right now?

If you’re in danger or thinking about hurting yourself, don’t wait for your session. These services are free, confidential and available 24 hours a day.

024 line · 024Suicide prevention line. Free, confidential and answered by professionals (in Spanish).
112 emergencies · 112If your life or someone else’s is in danger right now. Help is available in English.
Teléfono de la Esperanza · 717 003 717Listening and emotional support in a crisis.
016 Gender-based violence · 016Information and advice. It doesn’t show up on your phone bill.

Vínculo is not an emergency service. Your therapist isn’t on call outside sessions.

If you’re in danger now

Call 112 or go to the nearest A&E. If you can, ask someone to go with you.

If you’re thinking about taking your own life

Call 024. A team of professionals will answer, 24 hours a day, at no cost and without judging you. Telling someone how you feel is a first step, and you don’t need to have the right words.

In the meantime

If you can, don’t stay on your own. Call or message someone you trust and tell them how you are.
Move away from anything you could use to hurt yourself.
Breathe slowly: breathe in counting to four and out counting to six. Repeat it a few times.
Very intense emotions usually ease with time, even if that’s hard to believe right now.

If you’re worried about someone else

Ask them how they are, directly and calmly. Talking about it doesn’t make it worse.
Listen without judging and without trying to fix everything.
If you think they’re in danger, don’t leave them alone and call 112.
024 also helps family members and people close to someone who need guidance.

If you already have a therapist on Vínculo

Your therapist isn’t on call outside sessions, and chat messages aren’t an emergency channel. If you need help, call 024 or 112 first, and tell your therapist at your next session.