Payments and invoices

When you receive your money

How payments with Stripe and transfers to your account work.

Updated on 8 Oct 2026 · 1 min read

While signing up you connect a Stripe account, the payment provider we use. Stripe verifies your identity and your bank account.

How the money arrives

  1. Your patient pays when they book.
  2. The amount goes to your Stripe account, minus Vínculo’s fee for that payment.
  3. Stripe transfers your balance to your bank according to your account’s payout schedule, usually a few days after each payment.

You’ll see every payment, refund and transfer in Payments. We invoice our fees to you once a month, with their VAT.

Can’t find what you’re looking for?

Write to us and we’ll reply on working days. This channel isn’t for emergencies.

Write to ayuda@vinculo.app