When you receive your money
How payments with Stripe and transfers to your account work.
Updated on 8 Oct 2026 · 1 min read
While signing up you connect a Stripe account, the payment provider we use. Stripe verifies your identity and your bank account.
How the money arrives
- Your patient pays when they book.
- The amount goes to your Stripe account, minus Vínculo’s fee for that payment.
- Stripe transfers your balance to your bank according to your account’s payout schedule, usually a few days after each payment.
You’ll see every payment, refund and transfer in Payments. We invoice our fees to you once a month, with their VAT.
Can’t find what you’re looking for?
Write to us and we’ll reply on working days. This channel isn’t for emergencies.